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Customer Service / Personal Assistant

Apply now Job no: 559240
Work type: Full Time
Location: Rutherford
Categories: Sales

· Full Time and Part Time Positions Available
· Guaranteed base earnings
· Paths for career progression with a trusted national brand

Discover a great place to work at Domayne one of Australia's premium contemporary retailers. We are the best in the business when it comes to contemporary furniture, beddings, computer and electrical products. Whether furnishing a new home or re-inventing a current one we offer the best Australian made products in the most modern styles.

We are seeking an enthusiastic customer service focused Customer Service Assistant/Personal Assistant to join the team at the Domayne Maitland Store.

Our Assistants have a good understanding of administrative processes, general retail operations and liaising with customers providing exceptional customer service.

In this role you will:

·  Actively manage customer repairs & servicing
·  Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
·  Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
·  Assist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting
·  Run weekly reports for repairs/service jobs
·  Advise customers of arrival of stock and organise delivery

To be successful you must:
·  Be highly motivated and results driven person with outstanding customer service and communication skills
·  Enjoy working in a team environment
·  Be able to work with minimal supervision
·  Have the ability to prioritise workload and meet deadlines

What we offer:
·  Generous staff discounts
·  Domayne is a strong advocate of career progression with a wide support network for professional development
·  An environment where good performance is recognised and rewarded
·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

Advertised: AUS Eastern Daylight Time

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